Monitoring

If critical IT components fail, a whole company may stand still. Downtime costs an enormous amount of money, confidence and reputation. It is essential to have a system, which provides business continuity and makes it possible to react on issues as fast as possible.

BCOMM does not only provide professional IT-support and system backup services, but also proactive monitoring of your infrastructure – we know of an issue even before our customer does and can start troubleshooting instantly!

In times of cloud computing the manual installation, security patching and configuration of servers is not the way any longer. Keeping systems up to date, fixing security vulnerabilities and installation of updates generate a lot of workload – but it is also essential to keep your business and precious data safe and available.

If there is no 100% redundant structure, most of these services have to be done outside office hours in order to not disturb your staff being productive!

BCOMM does all the patch management to keep all of your systems up to date and save. Maintenance windows will be planned thoroughly so nobody will notice our work.

Patch Management

Backup

We also ensure of the backup and storage of your data. BCOMM provides the necessary hardware and software as well as storage outside of your facilities (e.g. in our ISO-certified datacenter).

Your data will be backed up automatically in as many revisions as you like both at your site and in our backup system. This makes cumbersome exchange of disks or the use of tape libraries obsolete. We can provide this as a managed service concept: No investment – only monthly fees!

We guarantee that your backup is really running and produces restorable data!

High performance IT networks are a huge competitive advantage. But if it is poorly secured, this can change and have a negative impact on your business. Loss of data, loss of reputation and legal issues may be the consequences.

Reducing security risks is the task of everyone. But in many organizations there are significant and unknown vulnerabilities and security policies are not obeyed consequently. BCOMM can provide help with creating security policies and training in order to enforce those policies.

Nowadays your staff needs to work safely almost everywhere. Therefore a lot of different mobile devices are used. The protection of your data inside of your facilities is already a challenge – mobility is making this task even more and more complex.

BCOMM works with their customers to identify vulnerabilities and install systems, which minimize your risk, while users can work smoothly and safely inside and outside of your firewall.

Security