Support – the quick reaction on day-by-day changes as well as the capability of identifying and solving issues immediately is one of the main characteristics of our work. Decades of experience enable our team to deal with every challenge rapidly, in order to maintain your productivity at the highest possible levels.
1st Level Support
BCOMM provides immediate help on the phone or via our ticket system.
2nd and 3rd Level Support
Our support team will escalate issues that cannot be solved in 1st level support. When necessary, we can contact manufacturers on your behalf to solve issues.
On site
Some problems cannot be solved remotely- onsite support becomes necessary at times. BCOMM has a lot of service partners to extend their operating range to the whole DACH region.
Contact our support!
The BCOMM support team is waiting for you. Simply click the link ->
